As a parent, you have access to the Parent Dashboard through two different options:
A Home Subscription - which makes you the primary owner of the account(s).
A School Subscription - which does not make you the primary owner of the account(s). If this is the case, and you would like to make any changes, please contact your child’s school.
With a school subscription, you have limitations on what you can and cannot do. You will not be able to do the following:
Change your child's details e.g full name and date of birth
Change your child's password
Reset your child's assessment
Set a usage cap for your child.
If you need a reminder of your child's username and password please email our support team. We will be happy to help!