You can contact the Whizz support team in real-time using Whizz Assist, our live chat channel. You can find the icon in the bottom left corner of your screen when you are logged in as a teacher or parent.
Whizz Assist is available Monday-Friday excluding bank holidays - 8:30am - 6.00pm UTC.
If your chat occurs outside of these hours, it will automatically be sent to our Support team who will respond by email within a business day.