You can contact the Whizz support team in real-time using Whizz Assist (Live Chat), our live chat channel. The chat icon can be found in the bottom left corner of your screen when you are logged in as a teacher or parent.
Whizz Assist is available Monday to Friday, excluding bank holidays - 8:00am - 5:00pm UTC.
If your chat occurs outside these hours, it will automatically be sent to our Support team, who will respond by email within one business day.