Book in a session with our Support Team

Parents and Carers can now book in a video call with our friendly Support Team via our website.


This service is available to both potential new customers and existing customers. Here are some examples below.


  • What is Maths-Whizz?

  • How do I use my parent account?

  • Technical Support.

  • How to get the most out of Maths-Whizz.

  • How to motivate and encourage my child on Maths-Whizz.


We will be happy to answer any questions you may have!


How do I book a session?



  1. Go to the contact drop-down menu and select ‘parent’ then click on ‘Contact Support’.


  1. Scroll down and click on the ‘book in appointment’ button

     




  1. Select the length of time you would like to book, then confirm that your time zone is correct and then select the date and time.


  1. Fill in your contact details and email address. Then click ‘next’.



  1. Click ‘confirm’

  2. You will receive a notification that your booking is confirmed






  1. You will be emailed a confirmation and the option to add the meeting to your calendar.



  1. An email invite from support@whizz.com will then be sent to your email. ( Please check spam/junk)


  1. We will then be in touch to confirm your appointment.



If you need help please email us at support@whizz.com.